Can I order any medication?
While we do have the majority of medications available, sometimes there are products that are not yet available through our international pharmacy partners. Please also note that we do not sell any controlled substances or scheduled medications.
Are the drug savings always dramatic?
Most customers benefit an average of 40% to 50% on their prescription drug costs. Sometimes the savings can go as high as 80%. However, please note that while the majority of medications are cheaper, there are exceptions.
Are there differences between local medications and those available in other countries?
Due to licensing agreements in different countries of the world, sometimes drug manufacturers market the same drug under different names in different countries. These are different trade names for the same medication. For example, "Prilosec" is the trade name of omeprazole in some countries, while in Canada and New Zealand, it is marketed under the name "Losec", even though they are both the same medication manufactured by Astra Zeneca. This is an example and not representative of all the products available for sale.
What is a “generic” drug?
Generally speaking, a ”generic“ drug is quite simply a copy of the Brand name product that contains the same active ingredient and meets the same rigorous pharmaceutical standards as Brand name drugs for quality, purity, and strength before they can be marketed in the country the product is registered. Slight differences are possible but not in any of the active pharmaceutical ingredients, nor in the therapeutic effect of the product itself. All generic drugs and brand name drugs are treated similarly and must be reviewed and approved by the respective country's health authorities before they can be sold.
Can I purchase narcotics or controlled drugs through your prescription service?
No. We are not allowed to ship narcotics such as Tylenol #3, morphine, and codeine, or controlled substances such as Valium through the border.
What is the shipping charge?
We offer free shipping for orders over $100 to any destination within the United States including Alaska and Hawaii. The shipping charge is $7.00 USD for orders under $100 to any destination within the United States. For destinations outside of the United States, our standard shipping charge is $19.95 USD.
Can my order be delayed?
Occasionally, there may be some delays that are beyond our control.
How are packages delivered?
Packages which are shipped by our contracted Canadian pharmacy are shipped via Canada Post Small Packet. Packages are shipped by Canada Post Tracked Packet when tracking has been purchased. Packages shipped from our contracted international facilities are shipped using the various postal services available to them.